With time, organisation and personnel change. An easy way to change who the alerts go to is present in the "Groups" page.
Access the "Groups" page by clicking on the button on top of the Monitoring Points page
Search
If you have multiple groups, you can use the search bar to find the correct one.
Edit Groups
Groups can be edited in the contextual menu.
Click on the "Edit Groups" button to edit.
You can update any of the group's settings such as email and phone numbers in the drag out window.
you can do these for all three, the primary contact, secondary and tertiary.
Delete Groups
Clicking on the "Delete Group" brings out a window asking to confirm you want to delete and remove the group from all parts of the Monitoring Solution.
You can either delete the group or cancel.